Privacy Policy

Effective Date: 9 October 2025

Empirical Investigations (“we,” “our,” or “us”) is committed to protecting the privacy of all clients, website visitors, and individuals whose personal information we handle. We manage personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant industry standards.

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1. Information We Collect

We may collect personal information directly from you when you:

• Contact us via our website, email, or phone

• Engage our investigative services

• Provide information relevant to a case, inquiry, or legal matter

Types of personal information we may collect include:

• Name, contact details, and identification information

• Business or employment information

• Case-related information, including statements, documents, or surveillance records

• Sensitive information, only where necessary and permitted by law

 

2. How We Use Personal Information

We use the information we collect for purposes including:

• Conducting investigations and surveillance services

• Verifying identity and managing client relationships

• Preparing reports, evidence, or findings for clients and legal proceedings

• Meeting legal and regulatory obligations

• Internal administration and business operations

 

3. Disclosure of Information

We do not sell or trade personal information. We may disclose personal information only:

• To clients who have engaged our services

• To legal representatives, law enforcement, or regulators where required by law

• To trusted service providers assisting with secure data storage or IT support

• With your express consent

 

4. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. Measures include secure electronic systems, restricted access, and physical safeguards.

 

5. Retention of Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. When no longer needed, information is securely destroyed or de-identified.

 

6. Access and Correction

You may request access to personal information we hold about you or request corrections if you believe it is inaccurate or incomplete. To do so, please contact us using the details below.

 

7. Cookies and Website Analytics

When you visit our website, basic information may be collected through cookies and analytics tools. This helps us improve our services but does not personally identify you. You may disable cookies in your browser settings.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business practices. The latest version will always be available on our website.

 

9. Contact Us

For questions about this Privacy Policy or how we handle your personal information, please contact:

Empirical Investigations
Email: info@empiricalinvestigations.com.au
Phone: 1300 208 856
Address: PO BOX 92 BRIGHTON LE SANDS NSW 2216

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